Heat Pump Home Survey UK: What to Expect in 2025
- waqasdigital6
- Aug 4, 2025
- 5 min read
Quick Summary
Thinking about switching to a heat pump but unsure what the survey involves? Don’t worry — it’s straightforward. This blog explains exactly what a heat pump home survey UK includes, who needs one, how long it takes, and why it’s the first step to unlocking government grants and low-carbon heating for your home.
Understand what’s included in a home survey
Learn how to prepare and what documents you may need
Discover how Air Source Company makes it stress-free and jargon-free
Introduction: Heat Pump Home Survey UK – Why It Matters
If you’re considering a heat pump in your UK home, the first essential step is a heat pump home survey UK. This isn’t just a box-ticking exercise — it’s the foundation for a smart, efficient installation.
At Air Source Company, we know that surveys can sound intimidating. Will it take ages? Do you need to clear out your loft? What will they check?
We’re here to demystify the process. Our experienced engineers carry out hundreds of surveys every year — and we’ll walk you through exactly what happens, what we look for, and how to prepare.
By the end of this article, you’ll feel confident and ready to book your home survey with zero stress.
What Is a Heat Pump Home Survey?
A heat pump home survey is a technical assessment carried out by a qualified engineer to determine whether your property is suitable for a heat pump system.

Key Checks Include:
Insulation levels (walls, roof, floors)
Existing heating system and controls
EPC rating (Energy Performance Certificate)
Radiators and pipework
Room-by-room heat loss calculations
Electrical supply and outdoor space
The whole goal? To design a heat pump system that keeps your home warm, efficient, and grant-eligible.
Why You Need a Home Survey Before Installing a Heat Pump
Without a professional survey, you risk:
Choosing the wrong size system
Missing out on government grants
Poor energy performance
Wasted money on avoidable upgrades
A proper survey ensures:
Your home meets requirements for the Boiler Upgrade Scheme or ECO4
Your installer has accurate data for efficient heating design
You only pay for upgrades that are truly needed
➡️ Pro Tip: Some surveys are now grant-funded or free when done through Air Source Company.
What Happens During a Heat Pump Home Survey?
Step-by-Step Process:
1. Initial Consultation
We’ll ask some basic questions:
How do you currently heat your home?
What's your EPC rating (if known)?
Do you receive any income-related benefits?
2. Room-by-Room Assessment
Our surveyor checks insulation, radiators, and room sizes to calculate heat loss. We may take measurements and photos (with your permission).
3. System Compatibility Check
We review your current boiler, radiators, pipework, and controls. You don’t need to clear the loft or move furniture unless advised.
4. Electrical Supply Review
We check your fuse box and mains supply to confirm whether upgrades are needed.
5. Outside Space Assessment
We check for space where the heat pump unit can be installed — typically on a wall or ground level.
6. Eligibility Check for Grants
We assess whether you qualify for schemes like ECO4 or the Boiler Upgrade Scheme — and explain what’s required.
7. Survey Report and Proposal
You’ll receive a full report and quote within a few days. We also guide you through grant paperwork and next steps.
How Long Does a Heat Pump Survey Take?
Most surveys take 60 to 90 minutes, depending on your home size. You’ll be guided through the whole process — no jargon, no guesswork.
Do You Need to Prepare for a Survey?
Just a little. Here’s how to get ready:
Have your EPC certificate ready (if available)
Know your current energy supplier and tariff
Allow access to rooms, loft, radiators, and boiler
Let us know about benefits or grants you receive
No major prep is needed — we do the heavy lifting.
Will a Survey Affect My Grant Eligibility?
Yes — in a good way. The home survey is what determines if you meet insulation and efficiency criteria for:
Boiler Upgrade Scheme (BUS) — £7,500 toward heat pump installation
ECO4 — covers up to 100% for low-income or inefficient homes
We help ensure you qualify — and handle the admin.
Heat Pump Home Survey UK – Common Questions Answered
Q: Is a home survey free?
Yes — many surveys are free through schemes or when booked via Air Source Company.
Q: Will I need to upgrade my fuse box?
Not always. We’ll advise during the survey if any electrical upgrades are needed.
Q: Can I book without an EPC?
Yes — we can arrange an EPC assessment as part of your survey.
Q: What happens after the survey?
You’ll get a full report, system design, and clear quote. We’ll also help with grant applications.
Q: Do I have to accept the quote?
No pressure. The survey is obligation-free. We offer clear options — you choose what’s right.
Real Example: Heat Pump Survey Success in Leeds
Property: 2-bed mid-terrace built 1908
Location: Leeds, UK
Findings: Needed loft insulation and two radiator upgrades
Scheme Used: ECO4 (100% funded)
Outcome: Home eligible, installed within 3 weeks, reduced bills by £540/year
➡️ This shows how a heat pump home survey UK can uncover hidden potential — and unlock major savings.
Why Choose Air Source Company for Your Heat Pump Survey?
10+ years experience in UK retrofits
Local experts who understand UK property types
Free or low-cost home surveys
Simple language, no pushy sales
Grant assistance and post-installation support
You’ll get a survey that’s easy, thorough, and designed to save you money.
Ready to Book Your Heat Pump Home Survey UK?
Beat the confusion and book your free, no-obligation survey with the UK’s trusted experts.
Check your eligibility now with Air Source Company
Let’s find out if your home qualifies for grants — and future-ready heating
FAQs
1. What is a heat pump home survey UK?
It’s an assessment to check if your home is suitable for a heat pump and meets grant eligibility.
2. Is the heat pump survey free in the UK?
Yes, many surveys are free when booked through schemes or with Air Source Company.
3. How long does a home survey take?
Most surveys take around 60–90 minutes.
4. Will I need to move furniture for the survey?
No, only basic access is needed. We'll guide you if anything specific is required.
5. Can I still qualify for a grant if my home needs upgrades?
Yes. You may still qualify if insulation upgrades are included in the grant scheme.
6. What happens after the heat pump survey?
You receive a system design, cost breakdown, and grant help. No pressure to proceed.
7. Who carries out the home survey?
A trained engineer from Air Source Company with retrofit experience will visit your home.
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